What is non-medical home care?

Non-medical home care provides personal assistance and daily living support to help individuals remain safe, independent, and comfortable in their own homes. These services focus on personal care, companionship, and household support and do not include skilled medical or nursing care.

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What services does your home care agency provide?

Our non-medical home care services include:

• Assistance with bathing, grooming, and dressing

• Mobility and transfer support

• Feeding and mealtime assistance

• Incontinence care

• Medication reminders

• Companionship and supervision

• Light housekeeping and laundry

• Meal preparation

• Errands and transportation

• Social and recreational engagement

All services are customized to meet each client’s unique needs and preferences.

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Who can benefit from non-medical home care?

Non-medical home care is ideal for:

• Seniors who want to age in place

• Adults with physical or intellectual disabilities

• Individuals recovering from illness, injury, or surgery

• Anyone who needs help with daily activities but does not require medical care

Where do you provide home care services?

We provide non-medical home care services in private homes, apartments, senior living communities, and other residential settings throughout Philadelphia and surrounding Pennsylvania areas.

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Starting Home Care Services

How do I get started with home care?

To get started, contact our office to schedule an initial assessment. During this visit, we review care needs, answer questions, and create a personalized care plan.

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Is an in-home assessment required?

Yes. An assessment allows us to understand your needs, preferences, and goals so we can provide safe, effective, and appropriate non-medical care.

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Can home care services be customized?

Absolutely. Clients and families choose the services, schedule, and level of care that best fits their lifestyle and needs.

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Caregivers & Quality of Care

Who are your caregivers?

Our caregivers are trained, compassionate professionals dedicated to providing reliable non-medical home care and personal assistance.

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Are caregivers trained, insured, and screened?

Yes. All caregivers undergo thorough screening and are insured and bonded. Ongoing training and professional development are part of our commitment to quality care.

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Can I choose or change my caregiver?

Yes. We strive to match clients with caregivers who fit their needs and preferences. If a change is ever needed, we will work with you to find the right match.

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What happens if my caregiver is unavailable?

If a scheduled caregiver is unavailable, you may choose to reschedule services or allow us to provide a qualified replacement caregiver.

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Scheduling & Care Settings

Do you offer flexible home care schedules?

Yes. We offer flexible scheduling options based on client needs, including part-time, full-day, and ongoing care arrangements.

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Do you provide care outside of private homes?

Yes. Non-medical care may also be provided in senior living communities or other approved residential environments.

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Payment, Insurance & Coverage

How does payment for home care work?

Clients or authorized representatives are billed directly by the agency, typically on a weekly basis. Caregivers are paid by the agency — clients never pay caregivers directly.

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Do you accept long-term care insurance?

Yes. We accept many long-term care insurance plans and can assist with verifying coverage and submitting claims.

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Does Medicare cover non-medical home care?

No. Medicare generally does not cover non-medical home care services such as personal care or companionship.

 

Do you accept Pennsylvania Medicaid waiver programs?

Certain Pennsylvania Medicaid waiver programs may cover eligible non-medical home care services. Our team can help determine eligibility and guide you through the process.

Licensing, Privacy & Support

Are you licensed in Pennsylvania?

Yes. We are licensed by the Pennsylvania Department of Health to provide non-medical home care services.

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How is client privacy protected?

Client privacy is very important to us. We follow all applicable federal and state privacy regulations, and personal information is shared only with authorized personnel involved in care.

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Is support available after hours?

Yes. Support staff are available to address urgent questions or concerns outside of normal business hours.

 

Contact & Next Steps

How can I learn more or request services?

You can contact us by phone or email to ask questions, schedule an assessment, or speak with a care coordinator about non-medical home care services in Pennsylvania.

 

Why choose your home care agency?

We are committed to compassionate, dependable, and personalized non-medical home care that supports independence, dignity, and quality of life.

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Still have questions about non-medical home care in Pennsylvania?

Our care team is happy to help you understand your options and create a care plan that fits your needs. Call (267) 866-7389 or email clientservices@ambhomecare.com